FAQ

We specialize in premium performance apparel for active lifestyles. Our collection includes:

• Boardshorts for water adventures
• Essentials for your everyday needs
• Logo Shop items featuring our signature designs
• Shorts & Pants for versatile wear
• T-Shirts & Tops for comfort and style
• Wetsuits for aquatic sports
• Best-Sellers showcasing our most popular items

Absolutely! Our apparel is designed with adventure in mind. Whether you’re surfing, hiking, or exploring urban landscapes, our gear combines durability with comfort. Specific items like our wetsuits and boardshorts are specially engineered for water sports performance.

Each product page includes detailed sizing charts to help you find your perfect fit. We recommend measuring yourself and comparing with our charts. If you’re between sizes, consider sizing up for looser fits (like boardshorts) or down for more compression (like wetsuits).

We ship worldwide to most locations! However, we currently cannot deliver to some remote areas in Asia and certain other locations. During checkout, our system will automatically confirm if we can ship to your address.

We offer two convenient shipping methods:

1. Standard Shipping ($12.95): Processed in 1-2 business days, delivered via DHL or FedEx in 10-15 days after shipping with tracking included.
2. Free Shipping (Orders $50+): Processed in 1-2 business days, delivered via EMS in 15-25 days after shipping. No code needed – automatically applied to qualifying orders.

Adventure Tip: Order at least 3 weeks before your trip for free shipping, or 2 weeks for standard shipping to ensure timely arrival.

Once your order ships, we’ll email you tracking information. For Standard Shipping (DHL/FedEx), you’ll receive detailed tracking. For Free Shipping (EMS), tracking may be more limited depending on your location.

We stand behind our products! You may return items within 15 days of delivery if they are:

• Unworn and unwashed
• In original condition with tags attached
• In the original packaging

To initiate a return, please contact our customer service team at [email protected].

Once we receive your return and verify the condition, we’ll process your refund within 3-5 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.

Currently, we process returns for refunds only. For a different size or color, please place a new order after receiving your refund.

We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient checkout.

Absolutely. We use industry-standard encryption and never store your full payment details on our servers. All transactions are processed through secure payment gateways.

No, you can check out as a guest. However, creating an account lets you track orders, save your information for faster checkout, and receive exclusive offers.

Our Sacramento-based team is happy to help! Email us at [email protected] and we’ll typically respond within 24 hours.

Our team operates Monday-Friday, 9am-5pm PST. While we may respond to emails outside these hours, you can expect our fastest response during this time.

Our headquarters and fulfillment center is located at:
3463 Park Avenue, Sacramento, US 95821
All orders are personally handled by our team from this location.