Privacy Policy

At Borcelle Cloth Store (“we,” “us,” or “our”), we’re committed to protecting your privacy while fueling your adventures. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website borcelleoutfit.com or make a purchase from us.

1. Information We Collect

To provide our premium adventure apparel and exceptional service, we collect:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
• Order Details: Products purchased, size preferences, and order history to enhance your shopping experience.
• Device & Usage Data: IP address, browser type, operating system, referring URLs, and interactions with our site to optimize performance.
• Communications: Records of your emails and messages to our customer service team.

2. How We Use Your Information

Your data powers your seamless adventure shopping experience:

• Process orders and deliver your adventure gear worldwide
• Provide customer support and respond to inquiries
• Improve our products, website, and services
• Send order confirmations, shipping updates, and service messages
• With consent, send newsletters about new products and exclusive offers
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing & Disclosure

We only share your information when necessary:

• Service Providers: Trusted partners who help with payment processing (like PayPal), shipping (DHL, FedEx, EMS), and website operations.
• Legal Compliance: When required by law or to protect our rights.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third parties.

4. International Data Transfers

As we ship globally (excluding some remote areas), your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement industry-standard measures to protect your information:

• Secure servers and encryption technologies
• Regular security assessments
• Limited access to personal data
• PCI-compliant payment processing

While we take reasonable precautions, no system is 100% secure. Please protect your account credentials.

6. Your Rights & Choices

You have control over your information:

• Access & Correction: Review and update your account information anytime.
• Marketing Communications: Opt-out of promotional emails using the unsubscribe link.
• Account Deletion: Request deletion of your account by contacting us (except where we must retain data for legal reasons).
• Do Not Track: Our site doesn’t currently respond to DNT signals.

7. Cookies & Tracking Technologies

We use cookies to enhance your adventure shopping:

• Essential Cookies: Required for site functionality (e.g., shopping cart).
• Performance Cookies: Help us improve our website.
• Advertising Cookies: Show relevant ads on other platforms (you can opt-out).

Most browsers allow you to control cookies through settings. Disabling cookies may affect site functionality.

8. Children’s Privacy

Our products and services are for adventurers aged 16+. We don’t knowingly collect information from children under 16.

9. Policy Updates

We may update this policy as our adventure continues. The updated version will be posted with a new “Last Updated” date.

10. Contact Us

Adventure awaits – and so does our commitment to protecting your privacy!