Term and Conditions

Welcome to Borcelle Cloth Store! These Terms and Conditions govern your use of our website (borcelleoutfit.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. User Responsibilities

By using our website, you agree to:

• Provide accurate, current, and complete information when making purchases
• Maintain the confidentiality of your account credentials
• Comply with all applicable laws and regulations
• Use the website only for lawful purposes
• Not attempt to interfere with website security or functionality

2. Product Information

2.1 Product Descriptions

We strive to provide accurate descriptions and images of our products (Best-Sellers, Boardshorts, Essentials, Logo Shop, Shorts & Pants, TShirts & Tops, Wetsuits). However, colors may vary slightly due to monitor settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue products without notice.

2.3 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Wetsuits (due to intimate fit requirements)
• Items marked as “Final Sale”
• Personalized or custom-made products

3. Orders & Payments

3.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. All orders are subject to verification and availability checks.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. You will be charged the price stated at checkout.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Via EMS for orders over $50, delivered within 15-25 business days after shipment

4.3 International Orders

We ship worldwide (excluding some remote areas and parts of Asia). International customers are responsible for any customs fees, taxes, or import duties.

5. Returns & Exchanges

5.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. Items must be:

• Unworn, unwashed, and in original condition
• With all tags attached
• Accompanied by proof of purchase

5.2 Return Process

1. Contact us at [email protected] with your return request
2. Wait for approval (1-2 business days)
3. Package items securely in original packaging
4. Ship to our return center (address provided in approval email)

5.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Bank processing may take additional 5-10 business days.

6. Intellectual Property

All content on this website (logos, designs, text, images) is the property of Borcelle Cloth Store and protected by intellectual property laws. You may not use our content without express written permission.

7. Limitation of Liability

Borcelle Cloth Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays in shipping beyond our control (customs, weather, etc.)
• Product misuse or modification
• Typographical errors in product descriptions or pricing

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information and is incorporated into these Terms.

9. Governing Law

These Terms shall be governed by the laws of California, USA. Any disputes shall be resolved in the courts of Sacramento County.

10. Policy Changes

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

11. Contact Information

For questions about these Terms or our products:

Borcelle Cloth Store
3463 Park Avenue
Sacramento, US 95821
Email: [email protected]